1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as automatic data collected through website usage.

• Personal Identification Data: Name, professional title, business name, physical address, email address, phone number, and professional biographical details provided during membership applications or event registrations.
• Payment Data: Credit card numbers, billing addresses, and payment processing details (handled securely via third-party payment processors).
• Directory Information: Business information intentionally provided for public inclusion in our online Member Directory.
• Technical & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited collected via cookies and web analytics.

2. How We Use Your Information

We use the information collected for business, promotional, and organizational operations, including to:

• Process membership applications, renewals, and event registrations.
• Maintain and publish the online Chamber Member Directory to promote local commerce.
• Send administrative communications, event invitations, newsletters, and community updates.
• Process payments and fulfill financial transactions.
• Improve website functionality, security, and overall user experience.

3. Information Sharing & Disclosure

We respect your personal data and limit its distribution under strict guidelines:

• Member Directory & Public Visibility: Standard business contact details (company name, address, business phone, website) are published in our public directory unless you opt out. Private personal contact information (such as personal cell numbers) is kept confidential.
• Third-Party Service Providers: We share necessary data with trusted vendors who assist in operating our website, processing credit cards, or distributing electronic newsletters under strict confidentiality obligations.
• No Sale of Personal Data: We do not sell, rent, or trade member email lists or personal mobile numbers to third parties for commercial marketing purposes.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Cookies & Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance user experience and gather usage analytics. You can set your browser to refuse all or some browser cookies, though some website features may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage method is completely secure.

Payment Processing & Security (Authorize.Net)

We use Authorize.Net as our secure third-party payment gateway for processing credit card and electronic payment transactions for memberships, event registrations, sponsorships, and online purchases.

• Payment Data Handling: When you make a payment on our site, your sensitive payment card details are transmitted directly to Authorize.Net via secure, encrypted connections. The Chamber does not store, process, or retain full credit card numbers or CVV codes on our servers.
• Security & Compliance: Authorize.Net is a certified Payment Card Industry Data Security Standard (PCI DSS) compliant service provider. They utilize advanced security protocols, including industry-standard Transport Layer Security (TLS) encryption, tokenization, and fraud prevention controls, to protect your financial transactions.
• Third-Party Privacy: Information provided during payment checkout is used solely to authorize and complete your requested transaction. For details on how Authorize.Net handles payment data, please review the Authorize.Net Privacy Policy.

6. Your Choices & Opt-Out Rights

• Marketing Communications: You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.
• Directory Updates: Members can request updates, edits, or removal of specific contact details from the public directory by contacting our administration team.

7. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: admin@lagrangechamber.org

Phone: (260) 463-2443