Coffee with the County - Purpose-Driven LaGrange County: Meet Paul Miller
As a natural part of my role here at the Chamber, I have the pleasure and privilege of serving on various boards and committees that relate to our work. One such seat is on a local Credit Union Foundation’s board of directors, on which I was onboarded just earlier this year. As we walked through the preliminary meetings establishing expectations, responsibilities, and vision for the future, we ended one such conversation with the board chair posing a very contemplative question: “How has your purpose defined your service here?” As I listened to story after story from my fellow board members, many of whom were just as new as I, I heard narratives of how faith, community, and doing the right thing molded so many individuals’ work. It was inspiring and stirring all at once.
This very life vision–that of working for the betterment of the people and places around you–is quite common in our parts. Our Chamber team is offered the luxury of hearing and seeing so many of these stories, businesses, and individuals through our work as an organization. This week’s edition is dedicated to one such leader. Allow me to introduce you to Paul Miller from Decron in Shipshewana. Here is his story.
Paul’s journey began in the floor department of an RV factory, where he learned to weld while repairing frames. A tour of several frame and jack suppliers introduced him to the powder coating process, sparking a curiosity that would grow into a lifelong business. In 2003, he began tinkering with metal in a small garage, making lawn and garden items that sold to local stores. Soon, he was asked to create wrought iron railings and fences, and the RV industry approached him for custom parts. Initially called Custom Steel Designs, the business grew over the years, expanding facilities and equipment, serving both custom clients and RV factories.
By 2018, Paul and his team refocused entirely on repeatable production items for RVs, adopting the name Decron–short for DEcorative, CReative, ON Time. Today, the company operates out of 40,000 square feet with 55 employees, all while remaining family-owned and involving all five of Paul and Regina Miller’s children. Their growth has been powered by investments in advanced equipment, including a powder-coating system, CNC laser cutting machine, angle rolls, tube benders, CNC brake presses, and more. Decron also functions as a manufacturer and fulfillment center, with a dedicated facility for packaging and shipping, offering clients a true one-stop solution for metal fabrication needs.
What sets Decron apart is not just their technical capabilities but their approach to service. “We attribute the growth and loyalty of our business as simply doing to others as we would like to have done to us,” Paul notes. “We get our customers one part at a time, and just serving them well keeps them returning.” Their guiding principles focus on faith, safety, and improving both customer service and the standard of living for employees. The business philosophy–treat others as you would want to be treated–is simple yet powerful and integrative. Every decision, every process, every part delivered reflects that commitment.
Paul and his business have been a member of our Chamber of Commerce for over 15 years. Initially, Paul joined the Chamber to advertise the business. Today, he values membership as a way to support and stay connected to the community, attending luncheons, networking, and championing local initiatives whenever possible.
Stories like Paul’s remind us that the strength of our community is shaped by business owners and leaders who serve not just their business, but their employees and the greater community. They invest in people, purpose, and process–always with an eye toward making life better for those around them. Through hard work, vision, and dedication to both craft and community, Paul, Regina, and the Decron team show us what it means to lead with heart, integrity, and excellence. It’s a privilege to celebrate their story and the countless ways local businesses in LaGrange County continue to inspire, grow, and serve.
If you’re reading this column as a business owner, I challenge you to evaluate your company’s “why.” Why do you do what you do? What does it matter? And why does it get you out of bed day after day? If you’re reading this as a local resident or employee, I challenge you to ask that question the next time you step into a local business. Learn more about their business, what they do, and why they do it. Where does their passion come from–and to go back to the question in my onboarding meeting for the Credit Union Foundation’s board of directors–how has their purpose defined their service here?
LaGrange County business is more than making money. It’s driven by hard work ethics, family-driven values, and community found in the depths of our neighborhoods. Lean in, and be a part of purpose-driven LaGrange County.